01. Who We Are (Business Identification)
This website, digital publication, and affiliated offerings are owned and published by Tempered & True (“the Publication”, “we”, “us”, or “our”), an independent digital editorial journal focused on mental fitness, metallurgy-inspired philosophy, and character forging. You may contact our primary editorial and customer support desk by emailing hello@temperedandtrue.com or visiting our verified website at https://temperedandtrue.com.
02. Description of Our Services
Tempered & True publishes weekly editorial dispatches, serialized essays, philosophical frameworks, audio narrations, subscriber newsletters, downloadable field workbooks, and physical artifacts/merchandise (including physical Field Journals, challenge notebooks, and foundry editions). By accessing our website, subscribing to dispatches, or purchasing goods, you agree to comply with and be bound by these Terms of Service.
03. Promise and Assurance (Warranties & Guarantees)
We are dedicated to high editorial standards, rigorous research, and physical craftsmanship. However, all digital content, web software, interactive reading tools, and audio players are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express or implied. For physical goods, we warrant that products will arrive free from manufacturing defects and correspond in all material respects with our published Field Shop descriptions.
04. Rights to Withdrawal (Changing Your Mind)
Physical Merchandise: Under applicable consumer protection laws (including EU and UK statutory consumer rights), you have the right to withdraw from a purchase of physical goods within 14 calendar days of receiving delivery without giving any reason. Returned goods must be undamaged, unsoiled, and in original packaging.
Digital Subscriptions & Instant Downloads: Subscriptions can be cancelled at any time to halt future renewals. For immediate digital goods (e.g., instant PDF workbooks or audio recordings), you acknowledge that immediate digital performance begins upon purchase, and statutory cooling-off withdrawal rights are waived once digital download or streaming commences.
05. Who’s Responsible (Disclaimers & Limitation of Liability)
Educational & Philosophical Nature: The materials and frameworks published on Tempered & True synthesize metallurgical principles, history, behavioral psychology, and character ethics. They do not constitute certified clinical psychology, psychiatric diagnosis, medical advice, legal counsel, or professional financial advice.
To the maximum extent permitted by applicable law, Tempered & True, its founders, and contributors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your access to or use of our content. Our total aggregate liability for any claim shall not exceed the amount paid by you in the twelve (12) months preceding the event or $50.00 USD, whichever is greater.
06. Safety Information & Instructions for Proper Use
Discipline protocols, mental endurance models, fasting concepts, physical rigor, or habit calibration exercises discussed across our dispatches require personal discretion and prudent judgment. Always consult a qualified physician or healthcare provider before undertaking strenuous physical training, caloric restriction, or radical behavioral shifts. Discontinue any mental or physical exercise immediately if you experience adverse physical injury or psychological distress.
07. Rights of Use & Intellectual Property
All articles, essays, typography, graphic insignia, audio narrations, illustrations, logos, and software code are the proprietary intellectual property of Tempered & True and are protected by international copyright laws.
We grant you a personal, non-exclusive, non-transferable, revocable license to view, read, and listen to our content for personal, non-commercial purposes. You may quote short excerpts (up to 150 words) provided prominent attribution and a direct link to temperedandtrue.com are included. Automated data scraping, mass harvesting, training AI models on full-text archives without written agreement, or unauthorized commercial reproduction is strictly prohibited.
08. How to Use (Rules, Age Requirements & Jurisdictions)
Age Requirement: You must be at least 18 years old (or the legal age of majority in your jurisdiction) to place orders, purchase subscriptions, or enter binding agreements. Individuals aged 13 to 17 may browse the website solely with the knowledge and consent of a parent or legal guardian.
Acceptable Conduct: You agree not to disrupt website security, submit fraudulent identity details, upload malicious code, or attempt unauthorized access to our Supabase database or server infrastructure.
09. What Happens If… (Refunds, Exchanges & Termination)
Damaged Physical Orders: If an item arrives damaged or defective, email hello@temperedandtrue.com within 30 days of receipt with photos of the defect. We will issue a replacement or process a full refund to your original payment method.
Subscription Cancellation: You can unsubscribe from free or paid dispatches at any time via the link in every newsletter footer. Subscriptions terminate at the close of your current paid billing period without penalty.
Termination by Publication: We reserve the right to suspend or revoke access to accounts or website services immediately without prior notice if you violate these Terms or engage in fraudulent activities.
10. Order Delivery (Fulfillment & Shipping)
Digital Delivery: Instant access links and PDF workbooks are provided immediately on-screen upon checkout completion, followed by an automated email delivery receipt.
Physical Shipping: Physical merchandise is processed and packed within 2 to 4 business days. Standard domestic shipping delivers within 3 to 7 business days; international transit takes 7 to 18 business days depending on destination and customs clearance. Tracking links are provided via email upon courier dispatch.
11. Payment Options & Billing Security
We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), as well as accelerated digital wallets (Apple Pay, Google Pay). All monetary processing is handled through Level-1 PCI-DSS certified payment processors (including Stripe). We do not store raw card numbers on our servers. Prices are listed in U.S. Dollars (USD) unless localized. Recurring subscriptions are automatically billed at the stated frequency until cancelled.
12. Extra Information (Governing Law, Severability & Updates)
Governing Law: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the business is established, without regard to conflict of law principles.
Severability: If any provision of these Terms is deemed unlawful or unenforceable, that part shall be severed without impairing the validity of remaining provisions.
Modifications: We reserve the right to revise these Terms at our discretion. Notice of updates will be posted on this page with a revised “Last updated” timestamp. Continued engagement represents acceptance.
Contact: For questions or official inquiries regarding these terms, contact hello@temperedandtrue.com.
